customer information

Your supplier of toys, toys, games and art supplies. Our warehouse is naturally expanded steadily and continuously increasing. If an item is not found, or you have specific questions or items requests, please contact us by using the contact form - we will get back.
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Special orders are ordered only after receipt of the money the supplier. Since we have these goods not in stock and order it for you specially.

Should anyone see injured by a publication or non-publication on this or any other of our pages his rights, we ask for immediate contact. We will remove the content immediately. Thus, both a lawyer Council as well as a costly warnings not required!


Order

If you have found the desired product, you can put this obligation by clicking the shopping cart. The contents of the basket, you can always watch obligation by clicking. The products can be removed at any time by clicking on from the shopping cart. If you want to buy the products in your cart, click the button. They are then to enter your personal data, and prompts selection of payment and confirmation of knowledge of customer information. The ordering process can be canceled at any time or finish by clicking.


conclusion

Contract language is German. The presentation of products in our online shop is not legally binding offer, but a non-catalog. After entering your personal data and by clicking the button [Checkout] in the final step of the ordering process enter a binding order in the shopping cart from. The confirmation of the order follows immediately after sending the order. The purchase comes with our order confirmation or delivery of goods.


Prices

The prices are final and include VAT in the amount of 19%. Further details can be found on the product pages.


Shipping

The shipping costs depend on the amount of goods ordered and the shipping and will be clearly informed before submitting your order.
Please note that we very rarely in some articles (eg statues due to the high weight) to calculate shipping new.
However, in this case you will receive an email with the new (corrected) rate for the shipping costs.
The order will only be confirmed if the difference was compensated for ancient shipping price.
Cancellation of the order is free of charge in such a case.


Not in stock goods
Goods that are ordered from the supplier ( "ordered from the supplier") or supposedly sent by the supplier ( "incoming goods") is not on stock.
It can happen here, that these goods - despite contrary testimony of suppliers - but then can not be delivered.
In consultation with the client we will cancel the item directly and return transfer the money, respectively (if desired) to wait a reasonable time for possible delivery by the supplier.


Withdrawal
You can cancel your contract (eg letter, fax, e-mail) or by returning the goods within two weeks without giving reasons in text form, unless you have acted in exercise of your commercial or independent professional activity (orders by entrepreneurs). The period begins with receipt of the goods and a detailed instruction in text form. To meet the deadline it is sufficient to send the revocation or the goods. The revocation must be sent to:

Kunst, Spiel & Spass
Inh. Holger Härtel
Kestenbergerweg 33a

67105 Schifferstadt

consequences of Withdrawal
In case of an effective cancellation the mutually received benefits returned and surrendered any benefits (as interest). Can you give us the performance received whole or in part, or return them in a deteriorated condition, you must pay us compensation for the value. This does not apply if the deterioration of the goods is exclusively due to their inspection, as would have been about you at our store due. Incidentally, you can avoid having to pay compensation by not using the goods as an owner and refrain from doing anything which reduces their value. Transportable items are to be returned at our risk. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days after sending your revocation.

You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price returned does not exceed an amount of 40 euros or if you at a higher price the thing at the time of the revocation yet the return or a contractually have provided partial payment.

The right does not apply

* Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or can spoil quickly or whose expiration date has passed,

* Audio or video recordings or software if the delivered data carriers have been unsealed by you,

* Newspapers, magazines and journals.


Warranty and Customer Service

The warranty is subject to legal regulations. Information about possible additional manufacturer warranties, please refer to the product documentation.

You can contact our customer service weekdays from 10-17 pm at Phone: +49 (0) 6235 4551133 and via email at info@kunst-spiel-und-spass.de